Privacy Policy

1. Information We Collect

When you request a quotation or contact us through our website, we may collect the following information:

• Your name and company name
• Contact details (email address, phone number)
• Product interests and estimated order quantities
• Shipping destination and port preferences
• Any additional messages or requirements you provide

We do not collect payment information through this website. All financial transactions are handled separately via secure banking channels after direct communication.

2. How We Use Your Information

We use the information you provide solely for the following purposes:

• To respond to your inquiries and quotation requests
• To prepare tailored product proposals and pricing
• To communicate about order progress, shipping, and delivery
• To comply with legal and regulatory obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Cookies and Tracking

Our website may use basic cookies and analytics tools to understand how visitors interact with our pages. These tools collect anonymous data such as:

• Pages visited and time spent on the site
• Referral source (e.g., search engine or direct visit)
• Device type and browser information

This data is used only to improve our website experience and is not linked to any personally identifiable information unless you voluntarily submit a contact form.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes secure server hosting, encrypted email communication, and limited internal access to client data.

5. Data Retention

We retain your contact and business information for as long as necessary to fulfill the purposes for which it was collected, including ongoing business relationships, legal compliance, and record-keeping requirements. If you wish to have your data removed from our systems, please contact us directly.

6. Third-Party Disclosure

We do not share your personal information with external parties except when required to:

• Facilitate shipping and logistics (e.g., freight forwarders, customs agents)
• Comply with legal obligations or enforce our agreements
• Protect the rights, property, or safety of our company or clients

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your data
• Object to certain processing activities
• Withdraw consent where processing is based on consent